Bilingual Health Information Specialist II

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavant’s team brings a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

This intermediate-level position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. The Associate must safeguard the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information comply with the request, authorization, company policy and HIPAA regulations.

In addition to HIS I, the Associate is responsible for training HIS I staff and providing reports to the manager and/or the facility.

• Full-time, Monday–Friday 8:00 am–4:30 pm
• Full benefits: PTO, health, vision, dental, 401(k) savings plan, tuition assistance
• Tremendous growth opportunities locally and nationwide

• Strong customer service and clerical skills
• Proficient in Microsoft Office, including Word and Excel
• Comfortable working in a high-volume production environment
• Medical office experience required
• Willingness to learn and grow within Datavant

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company’s and Customer facilities Code of Conduct and policies.
• Assist with additional work duties or responsibilities as evident or required.
• Consistently apply medical privacy regulations to guard against unauthorized disclosure.
• Manage patient health records.
• Safeguard patient records and ensure compliance with HIPAA standards.
• Prepare new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensure medical records are assembled in standard order and are accurate and complete.
• Create digital images of paperwork to be stored in the electronic medical record.
• Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answer inbound/outbound calls.
• Assist with patient walk‑ins.
• Assist with administrative duties such as handling faxes, opening mail, and data entry.
• Assist with training associates in the HIS I position.
• Generate reports for manager or facility as directed.
• Meet level 1 productivity expectations as outlined at the specific site.
• Participate in project teams and committees to advance operational strategies and initiatives as needed.
• Act in a lead role with staff regarding general questions and assist with new‑hire training and developmental training.
• Other duties as assigned.

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1‑year Health Information related experience.
• Meet and/or exceed Company's productivity standards.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in English.
• Detail‑ and quality‑oriented regarding accurate and compliant information for medical records.
• Work…