Manager, MTM & Clinical Pharmacy Operations

Position Summary...As a Manager, MTM & Clinical Pharmacy Operations, you will drive the development, implementation, execution, and continuous improvement of programs that advance clinical excellence, patient outcomes, regulatory compliance, and business performance. This role combines hands-on clinical pharmacy expertise with strategic operations leadership using data and quality metrics to prioritize interventions, improve workflows, and scale pharmacist-led services and innovative care models.

Our team of Resolution Specialists supports the execution of Medication Therapy Management and other clinical pharmacy programs. The team connects patients, pharmacy teams, and clinical opportunities by removing barriers, supporting engagement, and driving quality execution. Together, we help improve patient outcomes and expand the impact of pharmacist-led care.

• Lead Medication Therapy Management, medication adherence, population health, and quality improvement programs from strategy through execution and ongoing optimization.
• Analyze program performance, trends, outcome measures, and operational metrics to identify opportunities for process improvement and service enhancement.
• Support the design, implementation, and scaling of pharmacist-led clinical services, patient engagement programs, and innovative care delivery models.
• Lead change management related to clinical innovation, technology adoption, workflow redesign, and evolving healthcare priorities.
• Ensure clinical activities, interventions, and documentation comply with regulatory, accreditation, payer, privacy, and company requirements.
• Partner with Health & Wellness Operations, Clinical Services, Population Health, Quality, Finance, and Pharmacy leadership teams to advance strategic initiatives.
• Execute company clinical programs, wellness initiatives, immunization services, and pharmacy transformation priorities in supported locations.

• PharmD or Bachelor of Science in Pharmacy.
• Active Pharmacist license in good standing with ability to obtain additional state licenses as required.
• Completion of ACPE-accredited Immunization Certification program.
• 1+ years supervisory or leadership experience.
• Expertise in MTM, medication adherence, population health, and quality improvement program execution.
• Ability to use clinical analytics, quality metrics, population health data, and business insights to drive prioritization and performance improvement.
• Demonstrated strength in cross-functional partnership, stakeholder influence, and change management.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see  Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely…