Technical Support Specialist

Technical Support Specialist – Sanmina

Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest‑growing segments of the global Electronics Manufacturing Services (EMS) market. This role provides day‑to‑day technical support to employees, laptop/desktop systems, software, phones, and network infrastructure.

• Maintaining and supporting the desktop environment, installing, configuring and troubleshooting desktop and laptop systems, printers, workstations, peripheral equipment and network issues in a heterogeneous, fast‑paced manufacturing environment.
• Maintaining passwords, data integrity and file system security for the desktop environment.
• Communicating technical information to both technical and non‑technical operations personnel.
• Recommending hardware and software solutions, including new acquisitions and upgrades.
• Creating user accounts.
• Imaging PCs and laptops.
• Desktop phone support in a VoIP environment, and cell phone user support.
• Resolving anti‑virus/anti‑spam issues on user computers.
• Working with customer systems to resolve network related issues.
• Providing “help desk” support, resolving user problems with desktop applications, workstations, and peripheral equipment.
• Installing and maintaining application and desktop software products.
• Installing and supporting label printers and barcode scanners in the manufacturing environment.
• May participate in the development of information technology and infrastructure projects.
• May conduct training programs designed to educate users about basic and specialized applications.

• Associate’s Degree or equivalent.
• Minimum of 1–2 years experience in IT related jobs.
• G Suite/Gmail familiarity.
• 1–2 years experience in a Windows/Chrome
  
  OS environment.
• Experience with MS Office products.
• AD Users and Computers Account Administration.
• MS Security Administration.
• Basic knowledge of networking (cabling, switches).
• Microsoft Anti‑Virus software.
• Disk‑imaging products.
• Ability to work based on goals and ticketing system to deliver on‑time resolutions.
• Ability to be a team player in large deployment projects.
• Ability to work in fast‑paced, high‑demands environment.
• Ability to lift equipment weighing up to 50 lbs.

Work is performed in an office and a manufacturing environment. Required to stand, walk, sit, stoop, bend; talk and hear in person; use hands to finger, handle or feel objects or controls; reach with hands and arms; substantial movements (motions) of the wrists, hands, and/or fingers; repetitive motion. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Occasionally may need to exert up to 50 pounds of force to lift, carry, push and pull or otherwise move objects.

Sanmina is an Equal Opportunity Employer.

Seniority level: Entry level

Employment type: Full‑time

Job function: Information Technology

Industries: Appliances, Electrical, and Electronics Manufacturing