Analyst, IT

Analyst, ITThe IT Analyst’s activities include support for ongoing operational functional development, data integrity, integration, and security of the ERP and MES systems planning, coordination, and execution of issue resolution, including development, testing, and troubleshooting finding efficiencies and improvements in existing systems and planning and implementing new systems and processes that help business units align with strategic objectives while maintaining consistency with IT's technological architecture.

This position may perform customer analysis to create applications which respond to business unit users’ needs, provide innovative solutions to common problems, and perform prototyping, application tests, and code reviews to ensure the product is satisfactory.|  || --- ||  |1.
** Description of

Essential Job Functions:

** 1.
** Respond to and coordinate requests for technical assistance.
** 1. Identify and resolve systems issues using JD Edwards ERP and MES solutions.
2. Track and route problems and requests; and document resolutions.
2.
** Maintain relationships with managed IT service providers.
** 1. Identify and prioritize issues requiring service provider assistance
2. Diagnose and resolve technical issues not requiring service provider assistance
3.
** Interact with management as required to carry out duties and to determine business needs and priorities.
** 1. Participate in ERP and MES projects, ensuring delivery of defined scope within budget and timelines with consultation of business area experts, managers, and IT staff.
2. Integrate business stakeholder needs by researching business requirements, translating business requirements into ERP or MES module requirements, making recommendations for solutions or improvements to business processes that can be accomplished through an ERP or MES module, developing detailed specifications, and validating the ERP and MES solutions with business stakeholders.
3. Provide clearly defined solutions supporting administrative, manufacturing, and/or supply chain operations for configuration of ERP, MES, and supporting business processes.
4. Participate in blueprinting, system design and development, configuration, unit testing, operational assessment readiness, and operational/production support.
5. Analyze design sessions in prototyping new systems to enhance business processes, operations, and information process flows.
6. Research, design, and develop ERP and MES operational reports and programs.
7. Prepares reports, guidelines, procedure documentation and other coorespondence and conducts presentations to meet business stakeholder requirements.
4.
** Provide implementation support, system operational support, systems interface development, and continuous improvement of ERP and MES systems within 4

Front sites.
** 1. Assist with maintaining the ERP and MES application and documents processes, reviewing for efficiencies by facilitating business analysis activities/sessions with business area experts, managers, and IT staff.
2. Analyze operational business processes and procedures for improvement and system applicability.
3. Perform gap analysis and system re-engineering of ERP and MES activities.
4. Identify opportunities to improve/enhance processes and business solutions within plant operations, inventory controls, financial controls, and supply chain planning developing approaches and strategic plans to implement those improvements.
5. Develop approaches and strategic plans to implement system improvements.
2.
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* Supervisory Responsibilities:

*** This job has no supervisory responsibilities.
3.
** Qualification Requirements:
** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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* Education and Experience:

**** Bachelor’s degree in Information Technology, Computer Science, or similar discipline or equivalent work experience.
* Business Systems (i.e., ERP, MES)
** Minimum of 2+ years of systems planning, support, conceptual design, and feasibility study experience in a medium to large organization of a complex diverse nature.
* At least 2 years of experience supporting ERP and/or MES applications software and the administrative (financial controls), manufacturing, and/or supply chain planning and execution process with emphasis on functional process analysis and implementation.  Significant experience in a large manufacturing environment preferred.
* Experience supporting full cycle implementation, which includes Gap Analysis, Requirements gathering, Blueprinting, Development, Testing, Reporting, Go-live and Post Go-live support.
* Experience in business systems analysis and reporting.
* Demonstrated knowledge in JD Edwards ERP Financial System and functional system analysis is preferred.
* Exposure to Master…