Branch Manager

Description

VETERANS ENCOURAGED TO APPLY

Ironwood Connection is looking for an experienced Branch Manager who will direct and supervise the staff and day-to-day operations in their assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.

• Hires and trains qualified candidates for all roles.
• Oversees the day-to-day workflow of the branch.
• Provides recommendations for promotion and salary adjustment as appropriate.
• Collaborates with other branch sales managers and President to set reasonable sales and/or retail goals.
• Collaborates with President to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations.
• Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provides guidance and leadership to enable staff to meet these goals and objectives.
• Identifies training needs and opportunities; develops and implements a plan for meeting those needs.
• Maintains and develops positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff.
• Participates in community activities to promote the organization and to build goodwill.
• Collaborates with other managers and district managers regarding advertising, marketing, and growth campaigns.
• Assists with start-up, development, and growth of new branches as needed.
• Performs other related duties as assigned.

• Excellent leadership and management skills.
• Excellent sales, customer service, and interpersonal skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks, delegating when appropriate.
• Proficient with Microsoft Office Suite or related software.
• Associate’s degree and equivalent industry experience required. Bachelor’s degree preferred.
• At least three years of prior experience in a Warehouse Supervisor, Manager or Branch Manager role.

• Lifting up to 40 lbs. may be required infrequently.
• Must be able to remain in a stationary position 50% of the time.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must be able to navigate various departments of the organization’s physical premises.

• Medical, dental, life and vision insurance
• 401(k) Retirement Plan and Match
• Paid Time Off
• Specified Holiday Pay

This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.