Clinical Equipment Manager

Overview The Clinical Equipment Manager is responsible for overseeing the day-to-day operations, service coordination, equipment planning, and vendor management for the Clinical Equipment Team. This role serves as the operational leader between the field, vendors, operations teams, and the Director of Equipment, ensuring equipment standards, responsiveness, accountability, and preventive planning are executed consistently across supported offices. This position requires strong technical knowledge of dental equipment, operational discipline, strong communication skills, and the ability to lead initiatives to improve systems and processes.

MB2 Dental is pleased to offer a competitive compensation package that includes medical/dental/vision/life insurance, long- and short-term disability, generous PTO, paid holidays, traditional and Roth 401(k) options, and more.

Responsibilities Lead and oversee equipment support operations for an assigned region of offices

Serve as the primary escalation point for equipment issues, service coordination, and replacement planning

Develop and maintain equipment service standards, workflows, and response expectations

Maintain and oversee equipment warranty tracking, preventive maintenance schedules, and extended warranty renewals

Review repair history, equipment lifecycle data, and office needs to make strategic repair versus replacement recommendations

Partner with Operations Teams and office leadership to provide equipment recommendations, budgeting insight, quotes, and purchasing guidance

Manage vendor relationships and coordinate service providers to ensure quality, responsiveness, and cost efficiency

Troubleshoot, triage, and assist in diagnosing equipment issues to improve service accuracy and minimize downtime

Collaborate closely with Facilities, Construction, IT, and Operations teams on office expansions, remodels, relocations, and de novo projects

Monitor equipment inventory and forecast future replacement needs and capital planning opportunities

Create reporting, track KPIs, and maintain accurate updates through  and Microsoft Teams Participate in weekly leadership, operations, and project meetings

Assist in building scalable systems, documentation, and processes for the Clinical Equipment Department

Qualifications5+ years of experience in the dental industry with strong knowledge of dental equipment and equipment systems

Previous leadership, project management, or operational management experience preferred

Strong troubleshooting and problem-solving abilities

Ability to manage multiple priorities and operate with a high level of organization and accountability

Excellent communication and relationship-building skills

Experience working cross-functionally with operations, facilities, construction, and vendors

Proficiency with Microsoft Teams, , and equipment tracking/reporting systems

Candidate must reside in the Dallas area

Must be technical, polished, professional, and highly responsive

Preferred Attributes Process-oriented and operationally disciplined

Comfortable leading through accountability and follow-through

Able to balance urgency with strategic decision-making

Strong sense of ownership and initiative

Collaborative leadership style with a service mindsetMB2 Dental Solutions, LLC is an equal opportunity employer.

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Job Summary