Collections Floor Supervisor - Lead Call Center
Listed on 2026-11-05
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Management
Client Relationship Management, Banking & Finance -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Banking & Finance
SWC Group in Carrollton, TX seeks a Call Center Supervisor to oversee a team of collections agents in-office at 4120 International Parkway, Suite 1100, Carrollton, TX 75007. The role focuses on coaching, performance monitoring, and ensuring client standards while managing workflow and deadlines.
Availability is Monday–Saturday, 8am–6pm with a salary range of $45,000–$50,000. Requires 3+ years collections and 1+ year supervisory experience, plus MS Word/Excel proficiency.
We invite applications for the Collections Floor Supervisor - Lead Call Center Performance position located in Carrollton, TX, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Carrollton, TX, United States.
This opportunity is part of our work in Sales, Engineering.
The advertised compensation is 45.000 - 50.000.
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