Quality Control Associate

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The Quality Control Associate I (QCAI) plays a vital role in ensuring the quality and safety of our manufactured products. Working under the supervision of the Assistant Quality Control Manager, you will be responsible for various tasks that keep the production process running and enable final product release.

• Prepare documentation and send out daily samples for testing per product specifications.
• Maintain communication with all third‑party labs for ETA or any other inquiries.
• Review, organize and log retain samples in Deacom.
• Manage and track all retest sample requests.
• Manage and track all rush requests.
• Prepare documentation for the Environmental Monitoring program.
• Maintain the Micro Suitability list and coordinate sample submissions as necessary.
• Notify appropriate personnel of out‑of‑specification test results.
• Review and approve Environmental Monitoring data.
• Other duties as necessary when assigned.

• High School Diploma or equivalent required.
• Associate's degree in a technical field desired.
• Minimum of 6 months’ experience in a production, shipping or manufacturing role preferred.
• Excellent written and verbal communication skills to clearly explain processes and effectively implement procedures.
• Ability to interpret or quickly learn to interpret technical data from testing.
• Strong understanding of rounding rules and significant figure rules.
• Ability to apply mathematical concepts such as averages, fractions, percentages, ratios and proportions to analyze data and solve practical problems.
• Strong ability to understand, learn, and apply SA CDMO protocols to various situations with training.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and internet software for data entry, record keeping, and communication.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

• Must be able to lift up to 25 lbs on a regular basis.
• Must be able or willing to learn to operate a scissor lift.

Entry level

Full‑time

Research, Analyst, and Information Technology

Personal Care Product Manufacturing

The above job description is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Employees will be required to perform overtime (OT) duties as requested by their manager.