Marketing & Events Specialist

Description

To Build a Thriving Community for ALL

To empower individuals to achieve self-sufficiency and foster independence

If our Vision and Mission resonate with you, Metrocrest Services may be the place for you. We are looking for people whose values align with ours - individuals who are compassionate, collaborative, accountable, and committed to helping our neighbors achieve greater stability and independence.

Metrocrest Services exists to provide hope and build pathways to economic mobility for neighbors in the north Dallas area. We operate a whole-household, SDOH (Social Determinants of Health)-aligned model organized around five pillars: (1) Income (2) Health and Food (3) Workforce (4) Education/Training (5) Housing. Our neighbors are at the center of everything we do.

At Metrocrest, Neighbors-First is more than a phrase; it is how we work. We call the people we serve Neighbors because they are members of our community, not cases to be managed. We approach every interaction with dignity, curiosity, and a whole-household perspective, listening first, following through, and measuring our success by the progress our neighbors make. Every team member, regardless of role or title, is expected to embody and advance our Neighbor-First Values.

The Marketing & Events Specialist plays a pivotal part in advancing the mission of Metrocrest Services by supporting fundraising efforts, donor engagement, and promoting agency initiatives through effective marketing strategies. Your work will directly contribute to the growth and sustainability of the organization and its impact on the community. This position reports to the Marketing & Communications Director.

The Marketing & Events Specialist works in person, Monday through Friday. Attendance at some evening and weekend events throughout the year may be required.

• Adaptability
• Planning and Organizing
• Innovation
• Technical/ Professional Knowledge and Skills
• Stress Tolerance

• Culturally humble and equity-minded, with the ability to develop marketing, communications, and event strategies that effectively engage diverse audiences and reflect the strengths of the communities served.
• Demonstrates a genuine commitment to Metrocrest Services’ mission, using storytelling, events, and communications to elevate neighbor experiences, inspire community engagement, and strengthen organizational impact.
• Leads with empathy, professionalism, and accountability, modeling Metrocrest’s neighbor-first values while maintaining high standards for quality, responsiveness, and follow-through.
• Thrives in a fast-paced, mission-driven environment, effectively managing competing priorities, adapting to changing circumstances, and maintaining focus on organizational goals and deadlines.
• Strategic and creative thinker with a solutions-oriented mindset; translates ideas into actionable plans and consistently seeks innovative ways to increase awareness, engagement, and support.
• Exercises sound judgment and professionalism under pressure, maintaining composure, discretion, and attention to detail when navigating challenges or unexpected situations.
• Results-oriented and data-informed, taking ownership of goals, key performance indicators, and campaign outcomes while using analytics and feedback to drive continuous improvement.
• Highly organized project manager capable of coordinating multiple events, campaigns, vendors, volunteers, and deadlines simultaneously while ensuring projects are completed on time and within budget.
• Strong collaborator and relationship builder who works effectively across departments while also demonstrating the initiative and self-direction necessary to manage projects independently.
• Values continuous learning and innovation, staying informed about emerging marketing trends, technologies, social media best practices, and event management strategies to maximize organizational impact.

• Bachelor's degree in Marketing, Communications, English, Journalism, Nonprofit Management, or a related field
• Minimum two years of experience in nonprofit marketing roles that included creating, managing, and growing social media channels
• Proven experience planning and managing events for up to 1,000 people
• Proficient in Microsoft Office Suite & Canva
• Ability to work in-person, Monday through Friday; attendance at some evening and weekend events throughout the year may be required.

• Bilingual…