Community Coordinator

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Full Time Carrollton, TX, US

Operation Kindness Humane Society is seeking a Community Coordinator to join our team! Operation Kindness is a pioneer in Texas for assisting animals in need of veterinary care, companionship and most of all, a home. We operate a lifesaving animal welfare organization, helping pets and people.

We provide a fun and rewarding work environment with excellent benefits. Both weekend days and holiday availability is required. Hourly employees receive time and a half pay if scheduled to work on 10 company designated holidays

The schedule is Sunday-Thursday

Community Engagement Manager and Senior Community Operations Manager - Shelter Partnerships

The Community Coordinator supports and strengthens Operation Kindness Humane Society’s (OKHS) relationships with volunteers, community members, organizations, shelter partners, and other stakeholders. This position serves as a cross-functional resource supporting Community Engagement (Volunteer, Community Outreach and Emergency Response), Shelter Partnerships and Intake Teams. This role will primarily support Community Engagement while providing additional assistance to the Shelter Partnerships and Intake teams as needed.

• Assist with recruiting, onboarding, training, scheduling, and engaging volunteers to meet organizational needs.
• Support youth, corporate, community, special group volunteer and outreach programs.
• Maintain regular communication and positive relationships with volunteers.
• Collaborate with departments throughout Operation Kindness to identify and fulfill volunteer needs.
• Maintain accurate volunteer records, schedules, training information, and participation data.
• Assist with animal transportation between shelters and rescue partners, as well as provide on-site shelter support.
• Support animal intake from the public, municipal shelters, rescue organizations, and community partners.

• Coordinate existing volunteer programs and assist with the development and implementation of new volunteer initiatives.
• Coordinate youth projects, humane education programs, youth visits, and volunteer-led youth activities.
• Assist with Work Paws playdates, corporate volunteer groups, special volunteer-supported groups, and the court-ordered community service program.
• Collaborate across departments to identify, coordinate, and fulfill volunteer staffing needs for shelter operations, community events, fundraising activities, and special projects.
• Support volunteer recruitment, retention, recognition, and appreciation efforts, including events, holiday celebrations, and ongoing recognition programs.
• Maintain regular communication with volunteers and respond to volunteer inquiries in a timely and professional manner.
• Publish volunteer communications and assist with volunteer outreach and engagement initiatives.
• Track volunteer hours, participation, training completion, and other volunteer metrics within Better Impact.
• Assist with updating volunteer role descriptions, onboarding materials, training resources, orientation content, and other program documentation.
• Schedule and conduct volunteer orientations, onboarding, and assigned training programs.
• Coordinate role‑specific training with department staff and volunteer trainers.
• Ensure volunteers understand applicable SOPs, role expectations, responsibilities, and requirements.
• Monitor volunteer compliance with organizational policies and expectations, communicating all concerns to management.
• Assist the…