Inside Sales Rep

Inside Sales Representative – Home Pro

Home Pro is a Texas-based leader in residential electrical services, home entertainment, media tech, and home automation. With over two decades of experience delivering reliable, high-quality solutions, we pride ourselves on exceptional customer service and punctual execution.

We are seeking a motivated and customer-focused Inside Sales Representative to support our growing sales team and help drive revenue by converting leads, managing customer relationships, and supporting project coordination.

• Full‑time position with competitive base salary plus commission.
• Comprehensive benefits available after 60 days, including medical, dental, and vision.
• 401(k) plan with company match.
• Paid time off and company‑observed holidays.
• Opportunities for professional growth and internal advancement.
• Supportive, inclusive team environment with ongoing training.
• Employee discounts on Home Pro products and services.

• Manage inbound leads and outbound prospecting via phone, email, and CRM.
• Qualify prospects, perform needs assessments, and present appropriate Home Pro solutions.
• Prepare and deliver accurate quotes, proposals, and follow‑up communications.
• Schedule appointments and coordinate with production, field teams, and dispatch.
• Maintain detailed records of customer interactions and sales activity in the CRM.
• Meet and exceed monthly and quarterly sales targets.
• Build and maintain strong customer relationships focused on long‑term satisfaction.
• Collaborate with marketing and operations to support promotions and ensure smooth handoffs.
• Participate in team meetings and training to stay current on products, pricing, and processes.
• Additional responsibilities may be assigned by the manager.

• Proven experience in inside sales, customer service, or lead generation (preferred 1–3 years).
• Strong phone presence, excellent written and verbal communication skills.
• Customer‑focused mindset with demonstrated ability to build rapport and drive conversions.
• Comfortable working with CRM systems and basic office software (e.g., Microsoft Office, Google Workspace).
• Highly organized, detail‑oriented, and able to manage multiple priorities.
• Motivated, coachable, and eager to grow within a fast‑paced company.
• Valid driver's license and reliable transportation for occasional in‑person meetings.

• High school diploma or G.E.D. required; college coursework or degree in business, communications, or related field is a plus.
• 1+ year of sales or customer service experience preferred.

• Strong interpersonal and negotiation skills.
• Effective time management and follow‑up discipline.
• Comfortable using technology to document and track sales activities.
• Ability to listen to customer needs and recommend appropriate solutions.
• Team‑oriented with a positive, professional attitude.

To support Home Pro’s sales objectives by converting leads into revenue, maintaining excellent customer relationships, and ensuring accurate coordination between sales and operations to deliver exceptional service.

• Job Type: Full‑time
• Location:
  
  Texas
• Benefits:
  Medical, Dental, Vision, 401(k) with company match, Paid Time Off, Employee discounts

Company Website:

Home Pro is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals.