Warehouse & Shipping Supervisor

Exalt Printing Solutions is a fast-growing commercial printing company based in Carrollton, TX. We partner with large enterprises and high-growth consumer brands to deliver high-volume, quality-first print production on demanding timelines. Our warehouse and shipping function is mission-critical: when volumes spike during the holiday season, we need a leader who has been there before and knows exactly how to execute.

The Warehouse & Shipping Manager owns the full inbound/outbound logistics operation — from receiving raw materials and substrates through order fulfillment, carrier management, and final shipment. This role is responsible for running a safe, accurate, and fast warehouse that can scale aggressively during peak periods. The right candidate has managed high-volume outbound shipping operations, has direct experience leading multi-shift warehouse teams, and has a verifiable track record of navigating holiday peak ramp-ups — including surge staffing, carrier capacity planning, and SLA defense under pressure.

Manage all inbound receiving, inventory control, material storage, and outbound fulfillment

Maintain accurate inventory records for substrates, finished goods, packaging materials, and consumables

Develop and enforce SOPs for receiving, picking, packing, and shipping

Ensure facility organization, safety compliance, and OSHA standards are maintained at all times

Own all carrier relationships (UPS, Fed Ex, USPS, LTL/freight) and negotiate rates in partnership with leadership

Manage daily shipping operations to ensure on-time delivery against client SLAs

Monitor carrier performance metrics and escalat service failures proactively

Maintain proficiency with shipping platforms (Shppo, Ship Station, Easy Post, or equivalent)

Develop and execute detailed peak season operating plans, including staffing models, carrier capacity reservations, and facility layout adjustments

Lead temporary workforce onboarding and training during ramp-up periods, ensuring safety and accuracy standards are upheld

Build multi-shift scheduling models that sustain throughput across extended peak operating windows

Coordinate closely with the Production Manager to align output pacing with shipping capacity

Directly manage warehouse leads and associates across all shifts

Set clear performance expectations and hold team accountable to accuracy, speed, and safety metrics

Foster a culture of ownership and urgency without creating burnout during sustained peak periods

Partner with Production Manager to ensure finished goods flow efficiently from press floor to fulfillment

Provide regular inventory and shipping status reporting to leadership

Support client-specific fulfillment requirements, including special packaging, kitting, or insert instructions

Competitive base salary commensurate with experience

Performance bonus tied to shipping accuracy, on-time delivery, and cost targets

Full benefits package including medical, dental, and vision

Paid time off and company holidays

5+ years of warehouse and/or shipping management experience in a high-volume environment (print, e-commerce, 3PL, or similar)

Demonstrated experience managing multi-shift warehouse operations

Management: 1 year (Required)

Shipping & receiving: 3 years (Required)

Warehouse management: 2 years (Preferred)

Proven, specific experience leading a holiday or peak-season ramp-up — including temporary staffing management, carrier planning, and volume scaling

Strong carrier knowledge across small parcel (UPS, Fed Ex, USPS) and freight; ability to manage and optimize shipping costs

Hands-on experience with warehouse management systems (WMS) and shipping software

Solid grasp of inventory control principles and cycle count methodology

OSHA/workplace safety knowledge or oversight experience preferred

Experience with DTC fulfillment operations, particularly for consumer photo or personalized products

Experience managing 3PL or staffing agency relationships during surge periods