Learning and Development Administrator

Job Title:
Learning & Organisational Development Administrator

Location: Knockbracken Healthcare Park
Hours: 15 hours per week between 9am - 5pm 3 days per week
Salary: Band 3 - £12.75 per hour

We are seeking a highly organised and motivated Learning & Organisational Development Administrator to join our team at Knockbracken Healthcare Park. This is an excellent opportunity to contribute to the delivery of a high-quality, client-focused HR Learning and Development service.

The successful candidate will play a key role in supporting the Learning and Development Team by coordinating administrative activities, maintaining systems, and ensuring compliance with governance and quality standards.

• Provide efficient and effective administrative support to the Learning & Development Team in line with Trust policies and procedures.
• Manage and prioritise the team's day-to-day administrative workload.
• Maintain and update the Digital Learning Management System and provide guidance on its use.
• Produce training activity reports and support data collection, analysis, and reporting.
• Ensure accurate completion and processing of documentation relating to training activities, including
  • Mandatory training
  • Assistance to study
  • Work experience
  • Corporate Welcome programmes
  • Personal Development and Performance Reviews (PDPRs)
• Provide advice and guidance to staff and managers on Learning & Development policies and procedures.
• Maintain electronic and paper filing systems, ensuring compliance with data protection and record-keeping standards.
• Support the promotion and marketing of Learning & Development initiatives across the Trust.
• Coordinate training resources, equipment, and stationery, including procurement where required.
• Organise meetings, take minutes, and support training programme planning and delivery.
• Work collaboratively with key stakeholders, including staff, managers, trade unions, and service users.
• Assist with surveys and projects to support continuous service improvement.

• 5 GCSEs (Grade A‑C), including English Language and Maths (or equivalent), plus 2 years' administrative or customer service experience at Band 2 (or equivalent)
• NVQ Level 2 in Administration/Customer Service plus GCSE English and Maths (Grade A‑C or equivalent), plus 2 years' relevant experience

• At least 1 year's experience using Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Strong organisational and time management skills
• Excellent attention to detail
• Good communication and interpersonal skills
• Ability to work independently and as part of a team
• A proactive and customer‑focused approach