Utility Billing Specialist

This is a non-exempt, full-time position, with the Public Works Department located in Carson City, Nevada. Under general direction, performs technical accounting activities involving the invoicing and billing of water, sewer, and stormwater services.

Individuals may choose between the following PERS Retirement plans:
Employer-Paid PERS Retirement: $22.7003 - 31.7805 hourly / $47,216. annually
Employee/Employer-Paid PERS Retirement: $27.3854 - 38.3396 hourly / $56,961. annually

To learn more about the Nevada Public Employees' Retirement System (PERS), .

In addition to an outstanding retirement plan, this position is afforded the excellent benefits set forth in the Carson City Employees Association labor contract: CCEA Labor Contract

Please Note: Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application.

Applicants not meeting these requirements will not be considered for employment.

** This recruitment will remain open until recruitment needs are satisfied. Individuals are encouraged to apply immediately, as hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. **

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Processes orders for initial installation of water, sewer, and stormwater accounts and initiates new utility accounts.
• Prepares and follows up on the termination of utility accounts, to include final meter reads, calculation of fees, and quotation of final utility amounts to title and escrow companies.
• Prepares and applies billing adjustments in accordance with City codes.
• Enters data into computerized accounting program; inputs and retrieves information from multiple software systems.
• Research and resolves issues brought forth in regard to status of accounts, coding of transactions and related issues.
• Generates monthly billings, dispatches service calls, coordinates with the Utility Division.
• Provides customer service; responds to requests for information and attempts to resolve them by researching files and records within the scope of authority; updates, retrieves, and releases information according to procedures; refers matters requiring policy interpretation to supervisor for resolution.
• Prepares reports, correspondence and a variety of written materials; prepares and maintains accurate records and documentation of activities.
• Uses standard office equipment, including a computer, in the course of the work.
• Demonstrates courteous and cooperative behavior when interacting with the public and City staff; acts in a manner that promotes a harmonious and effective workplace environment.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience: Equivalent to a High School education or GED; AND two (2) years of accounting/billing experience; OR an equivalent combination of education, training, and experience as determined by Human Resources.

Required Certificates, Licenses, and Registrations:

• None

Required Knowledge and Skills

Knowledge of:

• Accounting and billing principles and methods.
• Applicable policies, procedures and regulations covering specific areas of assignment.
• Specialized City accounting software applications.
• Use…