Senior Air Consultant

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT Consulting is our dedicated consulting practice, with 250+ consultants working across the globe. We partner with customers to manage travel and expense spend strategically, helping maximize return on investment. Our focus spans business and operational strategy, strategic sourcing, and program optimization. We specialize in Policy, Change Management & Compliance, Travel Program Management, Business Intelligence, Travel Category Management, Sustainability & ESG, and Cost Management.

Our consulting team brings diverse perspectives and deep experience from air, hotel, and ground transportation to travel, management consulting, IT, and general business operations. Since we launched in 2007, we've grown steadily by investing in our practice, our relationships with clients, and our people.

Our employee engagement scores reflect what we live daily: a workplace where people are satisfied, motivated, and supported in their career development. And you'll experience it all from the flexibility of a fully remote role giving you the autonomy to do your best work while maintaining the work-life balance that matters.

• Implement multi-workstream engagements by prioritizing client requests and work objectives using appropriate project management methodologies and tools (project plans, issue logs).

• Apply change management techniques to drive sustainable engagement impact and return on investment. Deliver results within established scope, quality standards, and timelines.

• Lead air projects with global customers managing 40+ points of sale, $150M+ in global air spend, and similar scale operations.

• Develop hypotheses and identify relevant data based on what you're trying to solve for. Review and validate analyses, develop options and alternatives, and create insightful recommendations within the full engagement context. Bring an innovative approach to every challenge.

• Possess deep understanding of TMC travel data, airline pricing and inventory management, corporate fare filing, and multiple data sources (ATPCO, Diio Mi schedule data, etc.).

• Demonstrate familiarity with data visualization tools and reporting platforms (Tableau, for example).

• Create custom models and scenarios using available dataset

• Bring exceptional interpersonal skills, strong listening ability, and polished written and presentation skills. Navigate ambiguity and present work results in a compelling, clear manner. Distill sophisticated subject matter into key messages for colleagues and clients.

• Lead global airline relationships—representing both customer and consultancy interests.

• Understand client organization dynamics and build strong working relationships with all key partners. Apply American Express Global Business Travel solutions and available industry tools to develop best-in-class deliverables and procedures.

• Successfully navigate global, matrixed client organizations with multiple collaborators, and similar complexity.

• Demonstrate strong work ethic with peers and junior colleagues. Coach your team on subject matter and industry knowledge. Contribute to knowledge creation and sharing related to the airline industry. Support delivery of internal and external projects that grow the business.

• Indirectly manage analysts (onshore and offshore) to create and deliver positive client outcomes.

• Willingness to travel for client needs (10–20% of the time)

• Relevant travel experience in areas such as procurement or strategic sourcing

• Knowledge of strategy, financial and business operations, and cost management (preferred)

• Strong analytical skills with ability to evaluate alternatives and recommend solutions

• Strong communication skills, including internal and external presentation development and delivery

• Strong client service orientation

• Ability to interact effectively with people at all levels within your team or client organization

• Drive to grow career…