Mortgage Complaints Escalation Specialist
Listed on 2026-10-20
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Finance & Banking
Banking & Finance -
Customer Service/HelpDesk
Banking & Finance
Carrington Mortgage Holdings is seeking a Mortgage Customer Service Advocate to resolve escalated complaints from multiple channels, including regulators and attorneys. The role focuses on remediation to prevent repeat issues and reduce overall complaint volume, with a target pay range of $35.00-$40.00 per hour plus an annual bonus.
The position requires strong analytical, verbal and written skills, ability to handle complex issues, and experience in mortgage servicing.
The Mortgage Complaints Escalation Specialist role at Carrington is now open for applications in Carson City, NV, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Mortgage Complaints Escalation Specialist role in the description above.
We appreciate your interest in this position.
Join Carrington and contribute to our ongoing work.
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