General Manager

Join to apply for the General Manager role at Max Casino.

$55,000.00/yr - $65,000.00/yr

• Oversee all hotel operations, ensuring smooth, efficient, and profitable business functions.
• Supervise all departments, including front desk, housekeeping, maintenance, and food & beverage services.
• Develop and implement hotel policies, procedures, and service standards to ensure excellence in operations.
• Establish and maintain a positive, productive work environment by fostering teamwork and accountability.
• Manage budgets, control costs, and drive revenue growth through strategic decision-making.
• Analyze and interpret financial reports, monitor sales trends, and implement strategies to maximize profitability.
• Identify new business opportunities and develop relationships with key clients, vendors, and industry partners.
• Ensure exceptional guest service by proactively addressing concerns, resolving complaints, and enhancing the overall guest experience.
• Recruit, train, and develop a high‑performing team to uphold service excellence.
• Inspect facilities regularly to ensure cleanliness, safety, and compliance with health regulations.
• Implement effective marketing strategies to enhance brand visibility and attract guests.

• Must be 21 years or older.
• High school diploma or equivalent (Bachelor’s degree in Hospitality Management or Business preferred).
• Minimum of 3 years experience as a General Manager in the hospitality industry.
• Strong leadership, communication, and organizational skills.
• Ability to read, write, and speak English fluently.
• Valid driver’s license (occasional travel for business purposes may be required).
• Strong financial acumen with the ability to analyze revenue reports, control costs, and drive profitability.
• Proven ability to set and achieve sales goals while holding oneself and the team accountable.
• Strong attention to detail, ability to multitask, and adaptability in a fast‑paced environment.
• Must comply with Max Casino policies and procedures.
• Availability to work varied shifts, including weekends and holidays, as needed.

Max Casino is an equal opportunity employer and does not discriminate based on membership in any protected class. If you require a reasonable accommodation to complete your application or any part of the hiring process, please email your request to and include the job title for which you are applying.