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IT Project Manager IT Support

Strategic Help Desk Manager: SLA-Driven Support Leader

Job in Carson City, Douglas County, Nevada, 89702, USA
Listing for: Link Technologies
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support
Job Description & How to Apply Below
A Las Vegas-based IT consulting firm is seeking a Help Desk Manager in Carson City, NV. The role involves providing strategic leadership for help desk services, overseeing a team of agents, and managing operational performance. The ideal candidate will have a demonstrated history of leading technical support teams, experience with SLAs, and excellent communication skills. This contractual position requires strong analytical abilities and expertise in support procedures, making it a critical role for ensuring top-notch service delivery.
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