Software Programmer ; SNOW Developer

Overview

The VA NSOC defends, manages, and monitors the network operating status and cyber security posture of the VA by providing the day-to‑day management, operation and configuration of the enterprise network infrastructure, Internet Gateways, the delivery of enterprise security systems and services, the monitoring and reporting of security incidents, the conduct of threat and vulnerability analysis, the validation of adequate security controls within the enterprise and the full range of functions across the spectrum of activities relating to incident management, incident response and enterprise network management.

Seeking a Service Now (SNOW) Developer/.Net Developer for full time work at the VA’s Network Security and Operations Center (NSOC) as part of the SNOW Development team.

• Service Now (SNOW) development using the Application Platform
• Provide expertise on all technical questions related to development on of SNOW
• Create and manage scripts and workflow.
• Develops the technical solutions, implements them and performs the component integration tests
• Understand the business needs and the needs to standardize processes, and build this into the design
• Troubleshoot issues and conduct root cause analysis
• Resolve escalated issues with a sense of urgency
• Identify potential improvements to reduce the number of problems and enhance supportability.
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
• Establish methodologies (documentation, process and procedures) to be followed during project life cycle
• Foster teamwork and collaboration across a global development team, project teams, and business and systems partners

• At least three years of Service Now platform capabilities
• Certification in Service Now Application Development
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of Service Now to Other Applications
• Experience in JavaScript and Jelly scripting languages
• Experience with Business Rules, Script Includes, UI Actions, and Scheduled Jobs
• Experience with Service Now client and server-side Java script and the Service Now APIs
• Customizing Service Now using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Experience presenting and conducting demo reviews with client stakeholders
• Strong experience in C# ASP.NET with .NET Framework 4.0 and above (Experience in multiple projects with capability to independently handle a project) a plus
• Experience with OO design/development
• Bachelor's with 5 - 8 years (or commensurate experience)
• Base work location:
  Martinsburg, WV

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo  be presented during each interview
• During the Hiring Process
• Enhanced Biometrics  screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well‑being, beyond the standard company offered health…