Senior Quality Monitor & Performance Analyst

A healthcare services company is seeking a Quality Monitoring Specialist to ensure high standards of patient support services. Responsibilities include evaluating call performance, conducting trend analyses, and providing constructive feedback to enhance team quality. Candidates should have 3+ years in quality audit and be proficient in MS Office. The position is fully remote, offering a competitive hourly rate between $21.90 - $31.40, along with comprehensive benefits such as medical coverage and paid time off.
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