Director Inside Sales

Employer Industry: Customer Experience (CX) Solutions

• Opportunity for career advancement and growth within a global leader in the CX industry
• Competitive salary with potential bonuses based on performance
• Collaborative work environment with a focus on innovation and operational excellence
• Chance to lead and influence a diverse team across multiple regions
• Access to advanced sales technologies and tools to enhance performance
• Opportunity to work with top-tier brands and make a significant impact in the BPO market

• Lead and scale inside sales or demand generation teams to drive pipeline growth and revenue
• Develop and implement comprehensive outbound and inbound sales strategies
• Collaborate with marketing teams to align messaging and execute demand generation campaigns
• Utilize CRM platforms and analytics tools for pipeline forecasting and performance reporting
• Build and optimize scalable inside-sales processes and methodologies

• 8+ years of progressive experience in Sales, Inside Sales, Marketing, or a related field, with at least 5 years in a leadership role
• Bachelor’s degree in Business Administration, Marketing, Sales, Communications, or a related field
• Strong understanding of B2B sales funnels and pipeline generation strategies
• Expertise in CRM platforms and marketing automation systems
• Proven ability to analyze funnel metrics and make data-driven decisions

• Master’s degree (MBA) is a strong plus, especially for global-scale roles
• Experience with AI-driven sales tools and managing offshore/nearshore sales teams
• Relevant professional certifications in sales leadership or demand generation
• Multilingual capabilities depending on regions served

#Customer Experience #Sales Leadership #BPO #Career Growth #Data Driven Decision Making  #Global Team Management

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