Transportation Dispatch Technician

transportation dispatch technician i (40 hrs/wk, 260 days)

transportation

job number

start date

open date 10/22/2026

closing date

under general direction and supervision of the dispatch supervisor, assigns vehicles, drivers, dispatches buses, and other district vehicles. Duties also include communicating by two-way radio, answering phone calls from stakeholders, maintaining transportation records, schedules, and assisting with coordination of bus routes and field trips. Incumbent performs related work as required.?

• assist in coordinating the movement of buses to ensure safe, efficient, and reliable transportation services for students and passengers.
• assign and dispatch school buses and other district vehicles.
• evaluate driver and vehicle availability, fitness, and readiness for service assignments.
• assign substitute drivers and dispatch backup buses as necessary to maintain service continuity.
• reroute drivers as needed to address safety concerns, emergencies, or operational efficiencies.
• monitor transportation operations and ensure drivers follow established safety and vehicle maintenance procedures.

• communicate critical information to drivers, department staff, and administrators using two-way radio and other communication systems.
• provide guidance and support to drivers during emergency situations, including accidents, medical emergencies, student behavior incidents, and vehicle breakdowns.
• maintain a high level of professionalism and customer service when interacting with parents/guardians, school personnel, drivers, students, and other stakeholders.
• communicate effectively and follow through on assignments, concerns, and transportation-related issues with all appropriate parties.

• coordinate all phases of field trip transportation, including:
• determining routes.
• verifying departure and arrival times.
• confirming pickup and drop-off locations.
• identifying and assigning drivers to cover field trip staffing shortages or cancellations.

• maintain transportation records, schedules, indexes, forms, and other required documentation, including confidential personnel records.
• prepare reports regarding incidents, concerns, and violations of district policies, procedures, or safety requirements.
• perform routine office and clerical duties, including:
• answering telephones.
• entering and maintaining information in a computer-aided dispatch (cad) system.
• using microsoft word, excel, power point, outlook, and teams.
• maintaining electronic and physical filing systems.

• collaborate professionally with team members and provide assistance as needed to support departmental operations.
• assist with training drivers and instructors in classroom settings and within the dispatch office, as assigned.

• drive school bus routes as necessary and maintain all required licenses, endorsements, certifications, and training.
• perform other duties related to the position as assigned.

any combination of education and experience that could likely provide the required knowledge and skills is qualifying. A typical way to obtain knowledge and skills would be:

• high school diploma or equivalent; and
• two (2) years of experience in transportation operations; and
• one (1) year of experience in an office environment.

• high school diploma or equivalent; and
• two (2) years of dispatch experience in an operations or public safety environment.

possession of or ability to obtain a valid state of nevada:

• class b commercial driver's license (cdl) with passenger and school bus endorsements within probationary…