Aftersales Parts Specialist

We’re looking for an Aftersales Parts Specialist to bring their passion, precision, and leadership skills to our team in Carson, CA. If you share our passion for beautiful cars, thrive on details, and want to be part of something extraordinary, this is your chance.

• You will play a crucial role in the day-to-day operations of our Aftersales Parts

• Working under the Service Manager, the Aftersales Parts Specialist you will be responsible for the overall day-to-day parts, consumables and accessory-related activities ensuring the highest standards are met, and parts are delivered to our service technicians on time every time

• Provide daily updates to inform other departments as to status of a wide variety of projects that support meeting the new and existing clients’ expectations in a manner that demonstrates, “Everything is Important”

• Oversee and manage onsite parts inventory for the Aftersales team

• Support direct parts sales, while maintaining strong relationships with suppliers and repair partners

• Ensure parts inventory is accurate and well-organized

• Monitor stock levels, order parts as needed, and maintain the availability of essential components

• Ensure adherence to supplier parts and warranty policies, procedures, and regulations

• Manage and reduce obsolete and excess inventory while aligning stock with customer demand

• Work closely with the service department and wholesale account representatives to ensure timely availability of inventory

• Review sales figures, costs, and stock levels monthly to ensure budget and profitability

• Data entry of part information into shop monkey tickets for aftersales team

• Schedule and plan sublet work from aftersales to interiors, paint, subsystems at HQ

• Manage fast moving part stock (aftersales inventory) on site

• Work with the UK aftersales team to fulfill Classis and Turbo parts for the UK service teams parts needs

• Work with the UK Parts Teams to secure DLS and DLST parts in MVC

• Work with Partner Network for aftersales part supplies. These are independent shops around North America that work on Singer vehicles on our behalf

• Able to travel for business

• High school diploma or equivalent

• Three (3) plus years of experience within luxury automotive industry or parts management

• Strong technical background in automotive mechanics

• Demonstrates proficient operation of a manual transmission

• Perfectionist mindset with a very high attention to detail, mechanically inclined and a passion for cars

• High level of technical understanding of road vehicles, specifically air-cooled Porsches

• Team oriented with a strong ability to multi-task and work in a fast-paced environment to multiple deadlines

• Maintains a clean, safe, and orderly work environment

• Strong organizational, problem-solving, and collaboration skills with the ability to prioritize effectively and efficiently within and across departments

• Professional appearance, excellent verbal, and written communication abilities

• Detailed knowledge of Singer Vehicle Design’s history, heritage, and service

This is an onsite position in Carson, CA.