Operations Supervisor - Customs Brokerage

CUSTOMS BROKERAGE SUPERVISOR

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GEODISspecializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we powerABetter Way to Deliverfor the world's top brands and manufacturers. Fuel your career withGEODISand discover endless growth opportunities.

Look what you’ll get by joining theGEODISteam!

• Get Good Money– Fair pay and some jobs come with bonus opportunities.
• Get the Right Job/Right Schedule– Part-time, full-time, seasonal – days, nights, weekends, and even gig work. We have the job and shift you want.*
• Get Paid Early– Pay day as early as you want. Access your earnings on demand.
• Get Free Healthcare– Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, vision at affordable costs after a short waiting period.*
• Get a Break– Paid holidays, time off, short-term disability and new parent leave are a few of the ways we support time away from work to take care of your life.*
• Stay Safe– We pride ourselves on a safe, clean and healthy work environment for everyone.
• Get a Voice– We are always asking our teammates to tell us how to make their experience working atGEODISeven better.
• Get Promoted– When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
• Get a Boost– OurGEODISCompassion Fund makes one-time grants to teammates who have experienced unexpected catastrophes.
• Get Involved– Volunteer in your community or donate to theGEODISFoundation orGEODISCompassion Fund.
• Have Fun– Work with fun, supportive people just like you!
• Find Your Place– We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
• Find Your Future– Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

* Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

• Develops plans based on customer specifications
• Provides rate quotes to clients
• Reviews processes and implements new procedures
• Assists teams in resolving Customs and carrier issues
• Maintains positive customer relationships
• Prepares and monitors various Customs compliance and broker management reports
• Trains, coaches, and supervises team members
• Manages Post Entry reviews and performs audits
• Utilizes understanding of the proper processes to resolve problems according to industry standards
• Monitors AP/AR discrepancies and addresses accounting issues
• Addresses disciplinary and performance issues and complaints as needed

Requirements

• Minimum 5 years relevant experience and/or training; or an equivalent combination of education and experience
• Minimum 2 years experience in a supervisory capacity
• Customs Broker License preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and Power Point
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Environment
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to stand, reach with hands and arms. The employee is required to stand, walk, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather
conditions.…