Senior Warehouse Operations Support Specialist

Senior Warehouse Operations Support Specialist

Join to apply for the Senior Warehouse Operations Support Specialist role at FNS, Inc.

Since its inception in 1995, FNS has focused on providing the best total logistics services, guided by our core values: trust, communication, teamwork, challenge, and balance. Through trust, we become a logistics partner that customers rely on. Our team play is enhanced by appreciation and cooperation, and we challenge the status quo to innovate and improve processes. Work‑life balance is prioritized to help our people achieve happiness and growth together.

For 2025, we aim to become one of the nation’s top 25 logistics companies with more than $1.5 billion in sales, the best employee and customer satisfaction, and a network of over 100 partners.

• Lead new warehouse setup projects, including layout design reviews, SOP development, and KPI framework creation.
• Analyze operational processes and drive continuous improvement initiatives.
• Lead WMS enhancement activities, including data uploads, system testing, and validation.
• Develop and implement strategies to reduce costs and improve productivity.
• Create training materials and deliver operational training to site teams.
• Analyze operational KPIs and execute improvement action plans.
• Collaborate with PI, IT, and operations teams to enhance overall warehouse performance.
• Serve as Project Manager for new customer onboarding and operational transition projects.

• Hands‑on WMS/ERP operational experience and participation in system or process improvement projects.
• Experience in B2B/B2C fulfillment environments (preferred).
• Bachelor’s degree in Supply Chain Management, Business, Logistics, or a related field.
• 5–7+ years of experience in warehouse or logistics operations.
• Strong analytical abilities with a proven track record of KPI‑driven decision‑making.
• Excellent communication and project management skills.
• Proficient in Microsoft Office.
• Willingness to travel within the U.S.
• Ability to work independently in a fast‑paced, metrics‑driven environment.

• Health, Dental, and Vision PPO Insurance
• Life, STD, LTD Insurance
• Paid Time Off
• Additional Paid Time Off (Bereavement, Wedding, Birth of a Child, etc.)
• Years of Service Awards
• Education Assistant Program (Based on Eligibility)

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• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industries:
  Transportation, Logistics, Supply Chain and Storage