Program Coordinator - Student Support Services

Program Coordinator
- Student Support Services

Title:

Program Coordinator
- Student Support Services

Department:
Operations

Type of Appointment:
Temporary Grant Funded

Description

Program Coordinator

Student Support Services

Full-Time | Non-Exempt | Benefited | Onsite | Hourly Rate $30.00

About CSUDH Toro Auxiliary Partners

The California State University, Dominguez Hills (CSUDH) Toro Auxiliary Partners was established in 1968 to serve as a strategic partner of the university. The Auxiliary provides essential services, supports innovative programs, and enhances initiatives that are integral to the university's educational mission.

About CSU Dominguez Hills

Founded in 1960, CSU Dominguez Hills is one of 23 campuses in the California State University system. The university is recognized for its rich diversity and serves as a vital educational hub for the South Bay region of Los Angeles County. Its mission is to foster academic excellence and community engagement in a dynamic, metropolitan environment.

Position Summary

The Program Coordinator plays a central role in the day-to-day operation of the TRIO SSS program, with primary responsibility for planning, coordinating, and facilitating the workshops, events, and programmatic activities that support participant success. The Coordinator designs and delivers workshops on topics such as academic skill-building, financial literacy, career and graduate school exploration, and personal development; organizes cultural and campus enrichment events;

and coordinates program-wide activities such as orientation, recognition ceremonies, and off-campus trips. The Coordinator is also responsible for collecting, entering, and maintaining participant data and outcome assessments to support grant compliance and program evaluation, and serves as a primary point of contact for participants, providing responsive, high-quality customer service. This position works under the general direction of the Director and collaborates closely with SSS advisors, tutors, and campus partners.

This is a full-time, benefited, onsite position with an hourly rate of $30.00.

Position Benefits

Toro Auxiliary Partners offers comprehensive benefits, including employer-sponsored health, dental, vision, life insurance, retirement plans, and paid sick/vacation leave.

Duties and Responsibilities

Workshop, Event, and Program Coordination

• Plan, develop, and facilitate workshops and skill-building sessions for participants covering topics such as study skills, time management, financial literacy, financial aid and scholarship processes, career exploration, graduate school preparation, and college readiness and enrollment.
• Design and coordinate program events and activities, including orientation, recognition and graduation ceremonies, cultural enrichment trips, campus activities, and social/community-building events, from concept through execution.
• Manage event logistics including scheduling, facility and room reservations, catering, transportation arrangements, invitations, RSVPs, and on-site setup and staffing.
• Develop and maintain an annual workshop and events calendar aligned with grant objectives and participant needs, adjusting programming based on participation trends and feedback.
• Recruit, train, and coordinate peer mentors, guest speakers, presenters, and campus/community partners to support workshops and events.
• Promote workshops and events through email, social media, flyers, the program website/learning management system, and direct outreach to maximize participant engagement.
• Evaluate the effectiveness of workshops and events through participant feedback and outcome data, and use findings to improve future programming.

Data Collection, Assessment, and Reporting

• Collect, enter, and maintain accurate participant data in program databases (e.g., Blumen, TRIO software, or institutional systems), including attendance, workshop participation, academic progress, and service contacts.
• Administer and track participant needs assessments, satisfaction surveys, and outcome assessments to measure progress toward grant objectives (retention, good academic standing, persistence, and graduation/transfer rates).
• Maintain up-to-date, compliant participant files and documentation in accordance with federal TRIO grant requirements and institutional record-keeping policies, including FERPA.
• Prepare regular reports summarizing workshop attendance, event participation, and program outcomes for the Director and for the U.S. Department of Education Annual…