Shift supervisor, Retail
Listed on 2026-01-02
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Retail
Retail & Store Manager -
Management
Retail & Store Manager
Shift Supervisor – CVS Health
Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
- Work effectively with store management and store crews. Supervise the store’s crew through assigning, directing, and following up of all tasks.
- Effectively communicate information both to and from store management and crews.
- Assist customers with questions, problems, and complaints. Promote CVS customer service culture (greet, offer help, thank). Handle all customer relations issues per policy. Promote a positive shopping experience for all customers.
- Price merchandise, stock shelves, execute displays, sign, and inventory of weekly, promotional, and seasonal merchandise. Execute display and maintenance of off-shelf merchandise. Reset departments following POGs.
Required Qualifications
- Deductive reasoning ability, analytical skills, and computer skills.
- Advanced communication skills and supervision skills.
- Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and respond to urgent issues.
Preferred Qualifications
- Experience as a retail supervisor.
Education High School Diploma or Equivalent Preferred but not required.
Anticipated Weekly Hours 29 hours
Time Type Part time
Pay Range $19.26 - $28.81 (base hourly rate or base annual full‑time salary)
Benefits
- Affordable medical plan options, 401(k) plan with matching contributions, and employee stock purchase plan.
- No‑cost wellness programs, tobacco cessation, weight management, confidential counseling, and financial coaching.
- Benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, and retiree medical access.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.
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