Sales - Account Manager

The Account Manager maintains and expands relationships with strategically important customers. Assigned customer by Markets specifics, the KAM is responsible for achieving SALES quota and assigned strategic account objectives. Responsibilities are to expand the company business with current and new customers through increased sales within the Everllence Product and Portfolio range. Build Market position by locating, developing, refining, negotiating, and closing business relationships.

Ensure business growth through direct involvement with Business Development Team and specifics products marketing development to ensure these are delivered in accordance with the organizational strategy.

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, management resources, in order to meet account performance objectives and customers’ expectation.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Proactively leads a joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one to three year period.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

For the customer the following but not limited to are the roles and responsibilities;

• Engine Performance Analysis
• Engine Troubleshooting
• Engine Operating Procedures
• Participates in Incident Investigations as needed

• Provides input for the planning and repair strategies of vessel Out Of Service periods
• Provides input for Spares/Inventory Lists (min/max & insurance spares)
• Provides input for Condition Based Maintenance procedures
• Provides input for Operating Procedures
• Provides input for Customized Maintenance/Repair Programs
• Provides input for Customized Training Programs for Company

• Provides input on new Maintenance Procedures
• Provides vessel on-site Services (only when required for extraordinary events)
• Provides input for the Optimization of existing procedures
• Liaises with Prime Serv Service Centers worldwide when required for Priority Parts & Services access
• Utilizes Company Maintenance System as required to evaluate engine maintenance requirements or spares/service orders

• Provides input for Operating Procedures (Power Calculations, VIT, Fuel, Start up, Shut down and Maneuvering)
• Reviews engine operating parameters and provides input where necessary to optimize engine performance

• Advises Fleet Teams on recommendations for major spares requirements based on maintenance plan
• Assists customer Supply Managers in expediting spares orders where needed

• Develops negotiating strategies and positions by studying integrations of Everllence solutions and products with customers operational needs and strategies; examine risks and potentials; estimating clients’ needs and goals.

• Customer Relations Management:
  Implement effect key account management with new accounts, Identifies decision makers and influencers a the major accounts, Cultivates the relationship with the major accounts, Ensure flawless flow of communication between the regional management and customers.

• Targeting and gaining new business as appropriate to ensure a robust pipeline of opportunities and to gain comprehensive knowledge of the market sector and what is influencing it.

• Prepare reports as required for both General Managers and senior personnel.
• Leads by example and positive influence.

• Perform other duties as assigned.

Bachelor's…