Administrative Assistant

The Administrative Assistant will learn our customer experience role, logistics support role, and accounting support roles to thoroughly support the office, sales, logistics, accounting & service teams, and ensure clerical items are completed in a timely and accurate manner.

We’re seeking an intelligent, detail-oriented team player who takes pride in their exuberance and customer service. You’ll be jumping between assisting drivers, assisting customers, and supporting our sales, logistics, accounting & service teams, so the ability to multi-task and handle disruption without losing focus is essential. You’ll help create a first impression with visitors, drivers, and customers, and you’ll represent an organization known for exceptional customer service.

• Medical, dental, and vision insurance, where 95% of your premium is company-paid
• Company‑paid life and disability insurance
• 401k savings plan: we contribute 3% of your salary regardless of your contribution
• Accident, critical illness, and supplemental life insurance
• Flexible PTO – we’re all adults here
• Competitive base salary
• Casual dress code
• Limitless development – you grow us, we’ll grow you
• A culture of gratitude

• Creating a competent and caring first impression with visitors, customers, and drivers in person and on the phone
• Answering, screening, and directing phone calls to the appropriate team member, taking messages and scheduling appointments as needed.
• Receiving and preparing for shipment all mail, documents, packages, and courier deliveries, distributing items as appropriate
• Performing a broad array of administrative and clerical support tasks.
• Performing filing and recordkeeping.
• Completing vendor applications.
• Completing driver intake forms.
• Escorting drivers to the shop floor, upholding high workplace safety standards.
• Communicating with internal customers and third‑party partners about freight details, delivery or pickup times, and special handling requests.
• Maintaining records of delivery and pickup times.
  
  Preparing dispatch documents, and generating freight bills and invoices where applicable.
• Providing administrative support to AR/AP
• Serving as a liaison between different departments and people.
• Performing other related duties as necessary or assigned.

• Ability to portray unwavering friendliness, regardless of the circumstance
• Exceptional attention to detail
• Ability to retain detailed information
• Highly organized
• Excellent sense of urgency and prioritization skills
• Proficient in Outlook

• 4+ years’ experience in customer service.
• Experience with high‑volume and fast‑paced work environments.
• Experience with Google Sheets, Net Suite, and Adobe preferred but not required.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds at times.
• Must be able to move around and on equipment to take photographs.

On‑site in Cartersville, GA

Entry level

Full‑time

Administrative

Construction