Customer Service Representative

Join to apply for the Customer Service Representative role at Copart
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Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located around the world. We link vehicle sellers to more than 750,000 buyers in over 190 countries, delivering an unparalleled experience every day, driven by our people, processes, and technology.

• Provide exceptional customer service to internal and external customers.
• Obtain the release of vehicles located at body shops, other locations, or residences.
• Answer and place calls in a professional manner; measure call quality (knowledge, professionalism, time to place follow‑up calls).
• Use company resources to gather information and offer solutions to meet customer needs.
• Perform other office support functions and duties as assigned.
• May expand to include Chat and Email Customer Support.
• Coordinate and place calls to resolve issues efficiently.

• One year of office support experience in a customer service role preferred.
• High School diploma.
• Excellent customer service skills and attitude.
• Excellent written and verbal communication skills.
• Proficient with office equipment.
• Attention to detail.
• Problem‑solving skills.
• Computer proficiency – MS Office Suite.
• Typing speed 45 WPM.
• Professional appearance.
• Ability to multi‑task in a fast‑paced environment.
• Bilingual skills a plus.
• Occasional overtime as needed.

Pay: $18.00 – $20.29 per hour.

• Medical/Dental/Vision
• 401(k) with company match
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP) – no cost to you
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Employee discounts

• Entry level

• Full‑time

• Other

• Motor Vehicle Manufacturing

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

• E-Verify participation – Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only).
• Right to Work