Customer Service Reprentative

Chase Staffing is seeking an experienced Customer Service Representative for a client in Marietta, GA. Monday - Friday | 8:00 AM to 5:00 PM Pay Rate: $15-$18 an hour, depending on experience The ideal candidate will have previous customer service experience, excellent communication skills, and strong computer skills. This role involves assisting customers with inquiries, processing orders, managing information, and providing excellent customer support.

The Customer Service Representative will work in a fast-paced office environment and must be professional, detail-oriented, and able to multitask.

• Answer incoming customer calls and respond to customer inquiries professionally.
• Provide assistance with order processing, order tracking, and order management.
• Communicate with customers through phone and email.
• Enter and maintain accurate customer information in the computer system.
• Perform data entry and general administrative tasks.
• Resolve customer concerns and escalated issues when necessary.
• Maintain accurate records and documentation.
• Work collaboratively with team members to ensure excellent customer service.

• Previous customer service experience is required!
• Excellent verbal and written communication skills.
• Professional phone and email etiquette.
• Strong computer skills and proficiency with data entry.
• Previous experience with order management is preferred.
• Strong attention to detail and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Dependable, professional, and team-oriented.