Sales Account Executive

Service Master

Chattanooga, Tennessee, United States - Restoration - Full time

Organize and manage the sales and marketing functions. Develop and grow agent/broker relationships and sales opportunities. Actively build commercial relationships and sell pre-loss agreements. Assist in planning sales/marketing activities and support overall sales revenue goals and sales efforts. Manages relationships with current customers and referral sources. Oversee social media.

• Number of agent & adjuster referrals
• Residential job numbers
• New agent/agent office referrals
• Number of pre-loss agreements
• Number of commercial opportunities
• Overall revenue from lead sources

• Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
• Prospects and develops new sales leads in assigned verticals
• Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Prepares documents for job file reviews with current and prospective clients
• Documents and reports on key referral-source relationships weekly and monthly
• Participates in collections efforts with non-residential customers when necessary
• Resolves issues with customers

• High school graduate or equivalent; college degree preferred
• 1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred
• 6-12 months of sales experience or prior sales training is highly desired, but not required
• Valid Driver's License and satisfactory driving record
• Good verbal and written and communication skills
• Good customer service skills
• Highly motivated, strong work ethic and enjoy the selling process
• Build rapport easily and establish trust, leading to lasting customer relationships
• Can effectively present information to customers one-on-one and in small groups
• Has a good aptitude for basic math-- necessary for doing calculations related to the sales process
• Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events
• Some work required outside of traditional working hours to network and represent the company at business social events
• Skilled using social media and other web-based sales tools

Sales Account Executive will be responsible for selling Commercial Mitigation work, Insurance Adjusters, Insurance agents, Property Managers and Facility Managers. There will be a base pay plus the ability to earn a high amount of commission. The company will match up to 3% in an IRA.