Residential HVAC Service & Sales Pro

• HVAC
• Full Time

A residential HVAC service repair technician is responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems in private homes. This role requires a blend of technical expertise, problem-solving skills, and excellent customer service.

• Diagnosis and Troubleshooting:
  Identify and resolve mechanical and electrical faults in existing HVAC systems using diagnostic tools and equipment.
• Repairs and Installations:
  Repair or replace defective components (e.g., compressors, motors, thermostats) and install new systems following blueprints, manufacturer recommendations, and local codes.
• Preventative Maintenance:
  Conduct routine maintenance, including cleaning units, checking refrigerant levels, inspecting ductwork, and replacing filters to ensure optimal performance and longevity.
• Customer Interaction:
  Communicate effectively with homeowners to explain system issues, recommend solutions or upgrades, and provide guidance on system operation and maintenance.
• Documentation:
  Maintain accurate records of all work performed, parts used, and customer interactions using work orders, invoices, and company software/tablets.
• Safety and Compliance:
  Adhere to all safety protocols and environmental regulations, especially those regarding the handling and disposal of refrigerants (EPA 608 certification) and the Occupational Safety and Health Act (OSHA) guidelines.
• Vehicle and Inventory Management:
  Maintain a clean, organized, and well-inventoried company vehicle, ensuring necessary parts and tools are on hand for job sites.
• On-Call/Emergency Service:
  Be available for emergency service calls during evenings, weekends, and holidays as part of a rotation schedule.

Are you looking for a new career opportunity? Would you like to expand your knowledge and learn more about heating, cooling, and indoor air quality?

If so, contact us at Thompson Plumbing & Air Conditioning! We’re always looking add new team members who are eager to learn and work hard. We offer competitive pay and benefits and would love to have you join our growing family.

• Education:
  
  A high school diploma or equivalent is required.
• Licenses &
  
  Certifications:
  
  A valid driver's license with a clean driving record is essential.
  U.S. Environmental Protection Agency (EPA) Section 608 Certification for handling
  refrigerants is mandatory.
• Experience:
  
  A minimum of 1-3 years of hands-on experience in HVAC service is typically
  preferred, though some companies offer apprenticeships or on-the-job training for entry
  - level candidates.
• Technical
  
  Skills:
  
  Strong mechanical aptitude, electrical troubleshooting abilities, and
  familiarity with schematics and blueprints are necessary.
• Physical Stamina:
  The role is physically demanding, requiring the ability to lift heavy
  equipment (up to 50-70 lbs), climb ladders, and work in confined spaces (attics, crawl
  spaces) or varying weather conditions

• Technical Training: A certificate or associate's degree from a technical or trade school is preferred.
• Additional
  
  Certifications:
  
  Certifications from organizations like
  • NATE (North American Technician Excellence)
  • System Design Certifications NCI (National Comfort Institute)
  • Combustion Certification NCI (National Comfort Institute)
• Soft Skills:
  
  Strong problem-solving, time management, and communication skills (verbal
  and written) are crucial for customer satisfaction and teamwork.

If you’re interested in applying for a posted open position at Thompson Plumbing & Air Conditioning, please fill out the employment below form to get started and a member of our team will review your application.