Surgery Barn Dispatcher

Job Title

Surgery Barn Dispatcher

Davidson Surgery Center

Surgery Barn Manager & Operations Manager

Performs variety of administrative and dispatch duties to assist staff, veterinarians, and clients in a hospital setting.

• Provide primary phone support for Surgery barns for movement of patients to and from surgical facility.
• Dispatch barn staff (via radio) to locations of patient as requested from surgical facility.
• Perform morning census of Surgery barns confirming all current patients and their locations.
• Monitor department cameras for client/patient arrivals and departures.
• Notify barn staff of client arrivals (via radio) for loading and unloading.
• Enter client/patient information into computer database(s) promptly and accurately.
• Confirm accuracy of intended procedure to be performed on patients.
• Dispatch recovery tech’s (via radio) pre and post-surgery to surgical facility as requested.
• Confirm all surgeons’ patients have arrived for the day.
• Monitor recovery room cameras for efficiency and safety.
• Maintain clean and orderly Surgery barn office area.
• Assist with maintaining appropriate stock of departmental office supplies.
• Report any required repairs to appropriate personnel.
• Greet and assist clients and visitors.

• Performs clerical and administrative duties.
• Monitors and assists with ensure efficient and safe operations of the Surgery barns.
• Holds confidential all records containing patient information.
• Performs other related duties as directed by supervisor.

• Professional demeanor at all times.
• Respects confidentiality of client/patient data.
• Detail oriented and able to take directions.
• Organized, dedicated, and responsible.
• Punctual and low absenteeism.

• Education / Experience: High school diploma or GED.
• Language Ability: Ability to read, analyze, and interpret general technical procedures; ability to write/document technical information; ability to effectively present information and respond to questions from doctors, other staff and clients.
• Math Ability: Ability to apply simple math formulas.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.
• Computer
  
  Skills:
  
  General computer software knowledge and keyboarding skills.

Frequently exposed to outdoor weather conditions; occasionally exposed to wet or humid conditions (non-weather); work near moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. Noise level is usually quiet to moderate.

• Consistently required to sit for long period of time at a computer.
• Regularly required to stand, walk.
• Regularly required to use hands and fingers, to handle or feel.
• Frequently required to reach with hands and arms.
• Occasionally required to stoop, kneel, or crouch.
• Regularly lift and/or move up to 25 pounds.
• Frequently lift and/or move up to 50 pounds.

• Close vision
• Distance vision
• Peripheral vision
• Depth perception
• Ability to adjust focus

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

$16 — $17 USD

At Pet Vet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Whether you’re providing care in a hospital or supporting operations behind the scenes, Pet Vet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

Pet Vet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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