Bilingual SOCIAL Worker; English​/Spanish

DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.

Shift: Day

Additional Shift:

Travel:
Up to 50%

Regular/Temporary:
Full Time/Part Time:
Full time

Under the supervision of the Specialized Health and Social Services (SHSS) program supervisor, performs complex and comprehensive public health social work and case management (CM) services for children with special health care needs and their families, high-risk pregnant women, and the general public. Basic CM duties for all program areas include: conducting home visits and visits to other community settings as appropriate to comprehensively assess client and family’s unmet social needs;

completing intake, client assessment documents, and other relevant assessment forms; collaborating with medical providers, community partners, and other state agencies to address needs; monitoring and following up on cases to confirm progress; and maintaining current and accurate documentation of all contacts/case activities in case files and appropriate database systems according to program policies and applicable state and federal laws. Additional duties include conducting presentations and attending community events to educate the public about available CM services and completing program reports and projects as assigned.

Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Member of the Incident Command Structure (ICS) in response to public health emergencies. Must comply with HHS, DSHS, and Texas Department of Public Safety applicable policies/procedures/standards.

(40%) Case Management Functions—Provides complex and specialized social work consultation and comprehensive case management services to families who receive services or are seeking services from the CSHCN-SP, SSI, NBS, NBHS, CLPPP, CHIP, CPS/Foster Care and CM programs. Following program guidelines, provides comprehensive case management services including the Intake, Family Needs Assessment, Service Plan, and Follow-up services. Provides information and referral services, linkage to community resources, family supports, advocacy, and service coordination.

Maintains documentation of work activities with record documentation, monthly reports, travel reports, case summaries and correspondence. Utilizes software programs to do database entry, word processing, spreadsheets, electronic mail, and Internet.

(10%) Technical Assistance/ Trainings – Provides consultation, presentations, and training to service providers/contractors for programs such as CSHCN-SP, CM and Family Support Services. Works as a team member to develop improved processes and trainings for providers, contractors and consumers. Assists in training new staff, volunteers and social work interns. Provides program presentations to public to promote awareness of services available to children with health risks, conditions or special health care needs.

(20%) Community Organization/Resource Development -- Actively participates in community organization functions and collaborates with other community entities on health, social work, case management and other related issues. Serves as the representative for the Texas Department of State Health Services (DSHS) on CRCGs, coalitions, interagency groups and advocacy groups to collaborate efforts in serving children with special health care needs. Participates in the delivery of community disaster mental health services as necessary.

Adheres to and maintains Community Work Plan and Social Service Directory of community resources for service area. (Continues to develop professional knowledge and skill in the practice of Social Work/Case Management in the Public Health setting. Also attends staff meetings and participates in the performance evaluation process.

(5%) Other duties as assigned-- Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP)…