Block Advisors Receptionist

Overview

Join H&R Block as a seasonal Client Service Professional/Receptionist. You will focus on delivering excellent client service, building relationships, and supporting the team in a fast-paced environment.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Help ensure all clients' needs are met during service (in person, over the phone, or virtually)
• Maintain office cleanliness and organization of resources with the team
• Other duties as assigned

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401k retirement savings plan, and Employee Stock Purchase Plan (eligibility may apply)

H&R Block is committed to building a Connected Culture where trust, care, and connections help us work together and ensure everyone feels safe to bring their authentic self to work and belongs to a larger team. You will be part of an exceptional work environment recognized on Best Companies lists, surrounded by colleagues who support each other.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Administrative
• Industries:
  Retail

Raleigh, NC

EEO statement and sponsorship information: H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace.