Associate Program Manager - Copay

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of Pharma Cord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real‑life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications.

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients.

The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit

The Associate Program Manager (APM), as the primary business relationship manager, is responsible for program management, account management, financial management and business analysis. The APM will be responsible for providing excellent customer service, exceptional program management, in‑depth program knowledge and operational excellence for their assigned brands. As the primary point of contact between our valued customers and Valeris, the APM serves a crucial role in driving internal project teams to deliver Valeris’ full suite of products and services on schedule, on budget, and within scope.

The ideal candidate must be a self‑starter, high performer and able to embrace change in order to adapt within a fast‑growing organization.

• Gather and document business requirements and communicate changes, enhancements, and modifications – verbally or written – to clients, internal functional areas, sponsors, and other stakeholders so that business requirements and solutions are understood
• Manage the program budget for the client and provide recommendations for effectively managing program cost
• Interface with clients and maintain business‑essential relationships on a day‑to‑day basis as the primary business relationship manager
• Conduct regular meetings (phone, Webex, onsite) to update the client on program status, deliver presentations and provide an avenue for program enhancements
• Become an expert on the therapeutic class of assigned brands and possess a robust understanding of competitive products utilized within the therapeutic class
• Based on brand strategy, objectives and competitive landscape, be able to develop and implement innovative solutions for clients to maximize brand value and competitive positioning
• Measure and monitor program key performance indicators to develop data‑driven recommendations
• Learn and assist the client in navigating client‑internal requirements and processes specific to their organization
• Be well‑versed on their third‑party service vendor landscape in order to manage and coordinate client vendor relationships (agencies, SPPs, HUBs, service providers, data/analytics teams)
• Build and maintain healthy relationships with all internal functional areas, and take a leadership role with all internal project stakeholders
• Be a sought‑out resource within Valeris as both an internal and external subject matter expert
• Provide mentorship and training to Associate Program Managers where needed

• Bachelor’s degree with a concentration in business, accounting, marketing and/or healthcare, or the…