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Customer Success Mgr./ CSM CRM System Technical Support Bilingual

Digital Adoption & Success Manager

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Wiley
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading research and learning organization is looking for a Customer Success Manager in Cary, NC. In this role, you will maximize digital implementation, enhance retention, and expand customer engagement by collaborating closely with faculty and providing tailored digital solutions. Your expertise will drive customer success and satisfaction across various educational platforms. A strong background in customer service and technology is crucial for making a positive impact on our customer base.
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