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Senior Administrator-Dispute Resolution

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: Wake County Public School System
Full Time, Per diem position
Listed on 2026-10-18
Job specializations:
  • Education / Teaching
    Education Administration
Salary/Wage Range or Industry Benchmark: 90000 - 110000 USD Yearly USD 90000.00 110000.00 YEAR
Job Description & How to Apply Below
Overview POSITION TITLE (Oracle title)

SENIOR ADMINISTRATOR

WORKING TITLE

Senior Administrator-Dispute Resolution

SCHOOL/DEPARTMENT

Special Education Services (SES)

LOCATION

Crossroads II, Cary, NC

PAY GRADE

Senior Administrator-Band 3

FLSA STATUS

Exempt

ELIGIBILITY FOR EMPLOYMENT CONTRACT

Yes

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek

POSITION

PURPOSE:

Provides leadership and guidance to schools when complex educational guidance is required related to students with disabilities. Provides guidance and consultation to the SES Senior Administrators, Coordinating Teachers, Related Services, and Office of Early Learning staff. Supports the department by leading professional development initiatives for principals, teachers, and staff members regarding implementation of special education policy.

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
  • Extensive knowledge of state and federal regulations and school laws and policies related to Special Education;

  • Considerable knowledge of Microsoft Office, specifically Word, Excel, and PowerPoint;
    Google Apps;

  • Critical thinking and problem-solving skills;

  • Effective time management skills;

  • Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;

  • Ability to complete complex tasks and minimize errors with attention to detail;

  • Ability to work independently and complete tasks in the absence of clear direction;

  • Ability to work as a team member;

  • Ability to plan and deliver professional development;

  • Ability to evaluate trainings and professional development to ensure topics and information are being implemented;

  • Ability to establish and maintain effective working relationships with school system staff, students, parents, external agencies, and the public.

EDUCATION, TRAINING, AND EXPERIENCE
  • Master’s degree in special education, school administration or directly related field;

  • Five years of successful teaching and/or related professional experience.

CERTIFICATION AND LICENSE REQUIREMENTS
  • Hold or be qualified to hold a North Carolina Professional Educator’s License for School Administrator, Principal, or Exceptional Children Program Administrator.

  • Hold or be eligible for a North Carolina Professional Educator’s License in Special Education or directly related area.

  • Must hold and maintain a valid motor vehicle operator’s license according to the State of North Carolina requirements.

PREFERRED QUALIFICATIONS:
  • Demonstrated successful experience supervising staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Supports the Assistant Superintendent, Senior Director and Director of Policy for Special Education Services by coordinating and providing guidance to schools regarding implementation of special education policy.

  • Collects, monitors, and reports data findings in several key areas within SES by communicating with the North Carolina Department of Public Instruction (NCDPI), as well as Wake County Public School System (WCPSS) Offices of Data and Accountability, Student Support Services, Student Due Process, and Student Assignment.

  • Coordinates with schools in response to parent complaints to the NCDPI.

  • Coordinates with schools to facilitate requests for mediated and facilitated Individualized Education Plan (IEP) meetings.

  • Coordinates and manages responses to state complaints, Office of Civil Rights complaints, and Due Process Petitions as directed by the Assistant Superintendent, Senior Director, and Director of Policy.

  • Monitors and comply with timelines regulations associated with Dispute Resolution options.

  • Coordinates with Board attorneys to schedule and support…

Position Requirements
10+ Years work experience
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