Customer Service Engineer - Columbus, Ohio

Overview

Join to apply for the Customer Service Engineer 1 - Columbus, Ohio role at Siemens Healthineers

Role location:
Columbus, Ohio. This position is field-based and involves service of medical imaging equipment at customer sites.

• You will be servicing imaging equipment in the Columbus, Ohio area. Customer Service Engineer Level can be adjusted based on prior experience.
• You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites.
• You are the "Face of Siemens" to the customer.
• You support the MR modality initially, with potential to cross train into other modalities in the future.
• You are flexible and willing to work different shifts and On-Call rotations as business needs dictate, including willingness to work overtime as required. Advanced notice will be provided for any shift changes.
• You report to the Regional Service Manager at Siemens Medical Solutions.

• Minimum Technical Degree or equivalent experience
• Strong electronics background and computer skills required (MS Windows & Microsoft Office 365 - Outlook, Excel, SharePoint, etc.)
• 1-2 years of field service experience is desired
• You have knowledge and experience performing service, preventative maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision
• Experience with Medical Imaging Equipment: MR
• Ability to establish and maintain proper business relationships with customers and peers, and perform administrative duties timely and accurately
• Proficient in service tools and test equipment
• Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
• Valid driver’s license and good driving record
• Physical requirements:
  
  lifting, walking, climbing, bending, twisting, standing, high reach, fine manipulation, good vision; ability to work alone

• Shift after onboarding/training: 2nd shift, 12-9 pm, subject to change based on business needs

The Company offers benefits such as medical, dental, vision insurance, 401(k) retirement plan, life and disability insurance, paid parking/public transportation, paid time off, and paid sick and safe time, subject to eligibility requirements. Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability, marital status, pregnancy, genetic information, sexual orientation, gender expression, gender identity, or protected veteran status.

EEO is the Law:
Applicants and employees are protected under Federal law from discrimination. Reasonable Accommodations:
Siemens Healthineers is committed to equal employment opportunity and will provide reasonable accommodations. If you require accommodation in applying or interviewing, please contact the HR team.

California Privacy Notice and Data Privacy:
For privacy information, see the company policies. Do not send CV or resume by email; create a profile in our talent community to upload your CV.

Beware of Job Scams:
Be cautious of fraudulent postings. Verify postings on the Siemens Healthineers career site.

To all recruitment agencies:
Siemens Healthineers does not accept agency resumes.

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Other

Industries:
Hospitals and Health Care