Service Advisor - Jaguar Land Rover- Cary

Service Advisor - Jaguar Land Rover
- Cary page is loaded## Service Advisor - Jaguar Land Rover
- Cary locations:
Cary, NC (US) time type:
Full time posted on:
Posted Todayjob requisition :
R0052642
** Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
**** The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
**** Jaguar Land Rover-Cary
** has an outstanding opportunity for a
** Service Advisor
** to join their team! Our Service Advisor is responsible for serving as a liaison between the Service Department technicians and the parts department by maintaining customer satisfaction as well as performing the following duties:
* Ability to meet & greet customers with courtesy and efficiency
* Responsible for proving an outstanding guest experience!
* Determine the course of action to take and obtain customer authorization.
* Write up service needs and give customer accurate estimate for dollar amount and completion time of work.
* Ability to communicate effectively with customer, to achieve satisfactory repairs, sale of necessary repair or maintenance to vehicles.
* Knowledge of warranty and service/insurance policies.
* Keeping customer informed and advise customer of the prognosis of their vehicle.
* Calling customers to set appointments and answer telephones at a timely manner.
* Attends/completes required training and department meetings.
* High School Diploma and one year of related sales experience and/or training; or equivalent combination of education and experience.
* Current valid driver’s license
* Must have good reading, writing and math skills.
* Have excellent interpersonal skills and provide outstanding customer service.
* Ability to work retail hours
* Computer proficient #LI-JB1
** At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better.

That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.
**** At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
*** Health Insurance
* Vision Insurance
* Dental Insurance
* Life and Disability Insurance
* Flexible Spending and Health Savings Accounts
* 401(k) plan with Company Match
* Paid Time Off (PTO)
* Paid Holidays, Bereavement, and Jury Duty
** Benefits:
*** Regular Full-Time
* We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
* Temporary or Part-Time
* In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the…