Medical Assistant Limited X-Ray

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.

The Medical Assistant (MA) - Limited X-Ray supports clinical and administrative operations in a fast-paced urgent care environment. This role works collaboratively with Medical Providers, Radiologic Technologists, and clinical team members to deliver high-quality, patient-centered care. The MA - Limited X-Ray performs limited capacity x-ray procedures, supports patient flow, and completes clinical and administrative responsibilities accurately, efficiently, and in alignment with GoHealth’s mission and values.

• Perform limited x-ray procedures as permitted under North Carolina regulations
• Properly position patients and apply radiation safety and shielding protocols
• Perform x-rays of:
  Upper extremities Lower extremities Chest
• Communicate x-ray results to Medical Providers in a timely manner
• Complete daily equipment checks, quality assurance, and documentation
• Troubleshoot radiology equipment issues and submit service requests as needed

• Register patients and collect required documentation and insurance information
• Verify insurance eligibility and collect co-payments
• Schedule appointments and coordinate referrals
• Answer phones and respond to patient inquiries

• Prepare patients for examination and collect medical histories
• Measure and record vital signs
• Perform point-of-care testing (e.g., flu, strep, urinalysis, ECG, HCG)
• Communicate patient flow and care needs to providers and team members

• Maintain accurate documentation within the EHR
• Conduct patient courtesy call-backs
• Perform opening and closing procedures, including cash reconciliation
• Maintain cleanliness and organization of clinical and front-desk areas

• Stock exam rooms and clinical spaces
• Monitor inventory levels and submit supply requests
• Check expiration dates and ensure proper storage
• Perform other duties as assigned by leadership

• High School Diploma or equivalent (required)
• Graduate of a Medical Assisting program (preferred)

• Medical Assistant experience required
• Experience performing x‑rays preferred

• Basic Life Support (BLS) required (American Red Cross or AHA)
• Limited Practice Radiographer certificate (required)
• One of the following Medical Assistant certifications is required: CCMA – Certified Clinical Medical Assistant (NHA) CMA – Certified Medical Assistant (AAMA) NCMA – National Certified Medical Assistant (NCCT)

• Knowledge of urgent care and medical office workflows
• Strong multitasking and time management skills
• Excellent interpersonal, written, and verbal communication skills
• Service-oriented mindset with strong patient focus
• Proficiency with MS Office and electronic medical record systems
• Ability to work collaboratively in a fast-paced clinical environment

When our customers enter our award-winning centers, they find a welcoming and comfortable environment, state-of-the-art technology and caring team members that help start the healing process immediately. We offer effortless on-demand care, 365 days a year in over 250+ centers nationwide. We partner with prominent and progressive health systems to support our communities across the entire continuum of care. These are the unparalleled experiences we strive for and how our team goes above and beyond for you.