Banquet Server
Job in
Cary, Wake County, North Carolina, 27518, USA
Listing for:
The Mayton
Full Time
position
Listed on 2026-01-12
Job specializations:
-
Hospitality / Hotel / Catering
Catering, Food & Beverage
-
Restaurant/Food Service
Catering, Food & Beverage
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly
USD
60000.00
YEAR
Job Description & How to Apply Below
REPORTS TO: Director of Food & Beverage, all F&B Managers
Our Why
We prioritize quality, kindness, and community to provide a respite in downtown Cary, where all feel welcome.
Our Core Values
INSPIRE WONDER Innovation and Creativity | Surprise and Delight
FOSTER HOSPITALITY Inclusive Culture | Home Away from Home
PURSUE EXCELLENCE Exceptional Experiences | Attention to Detail | Focus on Quality
DEMONSTRATE INTENTIONALITY Empathetic Engagement | Anticipatory Service | Sense of Ownership
CULTIVATE COMMUNITY Team Collaboration | Community Engagement | Take Time to Celebrate
POSITION SUMMARY:The Banquet Server plays a critical role in delivering excellent food and beverage service for events at our hotel. This position involves preparing and servicing banquet events, ensuring guest satisfaction, and maintaining high standards of cleanliness, safety, and efficiency. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to work as part of a team.
Responsibilities include setting up banquet spaces, serving food and drinks, engaging with guests professionally, and ensuring smooth operations throughout events.
DUTIES AND RESPONSIBILITIES:Food and Beverage Preparation and Service
Gather, stock, and coordinate all equipment necessary to service banquet event.Read and comprehend a Banquet Event Order (BEO), including a room diagram.Prepare room according to the BEO (Banquet Event Order) and the various meal functions.Perform all Banquet side work as designated by the Banquet Captain and/or Food & Beverage Management.Appropriately welcome, interact with, and take food and drink orders from guests.Check identification of guests to make sure they meet age requirements for purchase of alcohol.Attend to all needs of the guest during functions and function-related duties.Serve food and beverage items to guests in a friendly, enthusiastic, professional, and timely manner.Demonstrate the ability to consistently speak knowledgeably about the menus (both food and drink).Efficiently and properly perform all service standards to encourage safe and efficient hotel operations.Follow all cash handling procedures when serving the guest.Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.Customer Service Skills
Assess customers’ needs and preferences and make appropriate recommendations.Serve customers in a friendly and helpful manner.Provide guidance to guests on hotel activities, dining options, and general hotel and regional information.Stay guest-focused and nurture an excellent guest experience.Maintain high levels of standards of personal appearance and grooming, which include wearing the proper uniform when working.Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.Communication and Teamwork
Attend all designated pre-event meetings.Communicate and monitor stocking and ordering needs to minimize running out of items.Report to Banquet Captain and/or Banquet Manager any need for housekeeping and/or repairs of banquet equipment.Perform other duties as assigned by managers.Maintain regular attendance in compliance with hotel standards, as required by scheduling which will vary according to the needs of the hotel and communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures.Communicate in a professional manner to all other staff, guests, and managers.Work together with other staff in a “One Team, One Dream” mentality.Cleanliness, Health, and Safety Standards
Ensure all work surfaces are kept in neat and tidy condition throughout service.Monitor any possible alcohol abuse and appropriately communicate any guests who must be cut off.Maintain a clear and obstruction-free service corridor.Comply with all NC Department of Food and Safety regulations.Comply with all NC ABC regulations.QUALIFICATIONS:- Must be 18 years of age or older to serve alcohol (based on state…
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