Service Project Manager
Listed on 2025-12-29
-
IT/Tech
Technical Support, Data Analyst
Base Pay Range
$25.00/hr - $30.00/hr
Join a Global Leader in Workforce Solutions - Net2Source Inc.
Net2
Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.
Service Project Manager (Contract)
Duration: 12 months
Location:
Cary, NC (Hybrid - 3 days onsite, 2 days remote)
Shift: Monday-Friday, 8:00 AM - 5:00 PM
The Service Project Manager will support the Pinnacle project, specifically the SAP transition from P40 to P58. This role is focused on minimizing customer impact during cutover for online services, including Team Play Fleet and the e-commerce platform. The position will provide back-end and customer-facing support to ensure continuity of service, smooth onboarding, and effective issue resolution during the transition period.
Key Responsibilities- Provide back-end support for online tools and customer-facing activities during SAP transition
- Assist customers with portal registration, SAP connectivity issues, and data-related concerns
- Support customer onboarding for online services and platforms
- Respond to and follow up on customer surveys and feedback
- Guide customers through websites and online tools
- Conduct or support small product demonstrations as needed
- Collaborate with internal teams to mitigate customer impact during cutover activities
- Hybrid role based out of the Cary office (3 days onsite, 2 days remote)
- No travel required
- Standard business hours, Monday-Friday
Education
Associate's or Bachelor's degree preferred
Experience
Entry-level candidates with 0-5 years of experience considered; training will be provided
Required Skills
- Strong digital skill set and comfort working with online tools and technology
- Customer-facing communication skills, both written and verbal
- Ability to lead or support small product demonstrations
- Strong problem-solving skills and customer-oriented mindset
Preferred Skills
- SAP experience
- E-commerce or marketing background
- Interest in healthcare or technology-driven services
- Two interview rounds: initial virtual interview followed by onsite interview
- Possible third round for senior-level approval
At Net2
Source, we believe in more than just jobs—it’s about building careers. You'll gain exposure to high-impact enterprise projects, work in a collaborative environment, and develop skills that position you for long-term growth.
Net2
Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. All employment decisions are based on merit and business needs.
- America's Most Honored Businesses (Top 10%)
- Fastest-Growing Staffing Firm by Staffing Industry Analysts
- INC 5000 List for Eight Consecutive Years
- Top 100 by Dallas Business Journal
- Spirit of Alliance Award by Agile1
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