More jobs:
Desktop Support Level 1
Job in
Cary, Wake County, North Carolina, 27518, USA
Listed on 2025-12-31
Listing for:
Artech Information System LLC
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job DescriptionPrimary Skills:
- Knowledge of Active Directory, Exchange 2003/2007.
- ITSM ticketing tools such as Remedy, HP Service Centre, Peregrine Service Centre.
- User account creation for Active Directory, Exchange Mailboxes, Distribution lists.
- Remote desktop connectivity applications like SMS, Bombard, Web Ex, Live Meeting, and Windows Native tools.
- MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio.
- VPN and remote dial-in users.
- Support for laptops, desktops, and printers.
- Others:
Adobe Acrobat and other common desktop applications like Win Zip, etc.
Client: HCL America;
This is a Contract-to-Hire role.
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