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Systems Analyst IT Consultant

Sr. SAP Sales and Distribution; SD consultant

Job in Cary, Wake County, North Carolina, 27518, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    Systems Analyst, IT Consultant
Job Description & How to Apply Below
Sr. SAP Sales and Distribution (SD) consultant

Assist end users on site with inquiries and incidents/problems.

  • Take ownership of problems until full resolution.
  • Provide solutions as appropriate on the spot.
  • Provide follow-up to the user on the status of the problem until resolution.
  • Verify problem resolution prior to closure.
  • Escalate the problem as required.
  • Record incident in the Panaya system.
  • Escalate issue resolution with Hypercare Command Centre and other NAMT Hypercare resources.
  • Provide advanced problem resolution for Level 1 problems as escalated.
  • Determine the functional area of the problem being reported, e.g. process, data, systems, training, etc.
  • Provide detailed analysis of the problem.

    • It is imperative the resources are experienced for at least 5 years in SAP with priority in the following process areas:

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