Help Desk Technician II — Frontline IT Support; On-Call
Listed on 2026-10-15
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Pennymac is seeking a Help Desk Technician to provide front-line support for internal and external customers, troubleshooting hardware, software, networks, and Google Workspace. The role includes onboarding assistance, on-call rotation, and contributing to knowledge base improvements.
The ideal candidate will have 1–2 years in a help desk, strong communication, and a solid understanding of Windows/macOS environments. Office-based role with competitive benefits.
We are seeking a motivated Help Desk Technician II — Frontline IT Support (On-Call) to join PENNYMAC in Cary, NC, United States.
Learn more about the Help Desk Technician II — Frontline IT Support (On-Call) role in the description above.
We appreciate your interest in this position.
Join PENNYMAC and contribute to our ongoing work.
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