IT Help Desk Analyst — Support Specialist
Listed on 2026-11-04
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
HCL America Inc in Cary, NC, is looking for an IT Help Desk Support professional responsible for providing first-line support for IT service requests. The role requires 2-6 years of IT support experience and strong customer-focused skills.
Applicants should possess clear communication abilities and be disciplined problem solvers comfortable with a 24/7 working schedule. Familiarity with tools like Active Directory and ITSM ticketing is essential.
The IT Help Desk Analyst — 24/7 Support Specialist position in the Management & Operations field is open for applications.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the IT Help Desk Analyst — 24/7 Support Specialist role in the description above.
We appreciate your interest in this position.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).