Help Desk Technician II - IT Support & On-Call
Listed on 2026-11-06
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Pennymac is hiring a Help Desk Technician in Cary, NC. The role provides frontline support for internal and external customers, troubleshooting hardware, software, and network issues, and assisting with onboarding and documentation.
You will help maintain service metrics and contribute to continuous improvements while working in an office setting with occasional on-call duties. Preferred candidates have 1–2 years in a help desk, knowledge of AD and Google Workspace, and strong communication
As a Help Desk Technician II - IT Support & On-Call, you will play an important part at Penny Mac Corp. in Cary, NC, United States.
Our team is growing, and we are hiring a Help Desk Technician II - IT Support & On-Call in Cary, NC, United States.
This opening is for the Help Desk Technician II - IT Support & On-Call role at Penny Mac Corp.
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