Oracle - Ccs System Administrator

** This position is accepting applications and interviewing on a rolling basis and may close at any time. Interested individuals are encouraged to submit applications as soon as possible**

We’re looking for a talented Oracle – CCS System Administrator to be part of our innovative team at Cary! This is an exciting opportunity to leverage your technical expertise, support critical systems, solve complex challenges, and make a meaningful impact!

As the Oracle – CCS System Administrator, you will be responsible for performing the daily administration and upkeep of Oracle Utilities Customer Cloud Service (CCS) applications and related pillars and modules. This includes duties like managing user accounts, monitoring and maintaining system performance, configuring new services and features, configuring security best practices, resolving problems, and making sure the Oracle Utilities/CCS environments that serve the Town of Cary run smoothly.

While direct Oracle experience is highly preferred, we know that exceptional System Administrators often bring adaptable, transferable skills that can thrive in the Oracle Utilities Cloud environment. If you have a strong background in system administration and are eager to expand your expertise into Oracle’s powerful cloud platform, we also encourage you to apply and grow with us.

Anticipated Hiring Range: $100,000 - $110,000

• User Administration:
  • Creating, modifying, and deleting user accounts, manage identity and access management within Oracle Cloud Infrastructure (OCI), Oracle Utilities Cloud/Customer Cloud Service (CCS), and other related Oracle applications.
  • Assigning appropriate roles and security profiles to users based on business requirements.
• System Monitoring:
  • Continuously monitoring Oracle Utilities Cloud applications, Oracle Cloud Infrastructure (OCI), and integrations for performance issues, resource utilization, and potential errors, identifying and resolving problems proactively.
  • Maintain awareness of various Oracle service and security announcements and communications; inform management of potential impacts and make recommendations for actions needed or use discretion to make critical changes when appropriate and consistent with Cary policies.
• Identity Management:
  • Implementing and maintaining robust security policies on Oracle systems, including user authentication, data encryption, and access controls.
  • Develop and maintain Oracle Cloud Infrastructure (OCI) identity-based access administration if applicable to Cary’s implementation strategy.
• Release Management:
  • Support the smooth deployment of quarterly updates with minimal disruption.
  • Maintain system stability and performance post-update.
  • Ensure compliance with regulatory changes incorporated into the updates.
  • Align with best practices for testing, approval, and post-release support.
• Application Configuration:
  • Update system parameters, lookups, and profile options within the Oracle Utilities Cloud applications.
  • Configure application settings and workflows within Utilities and related Oracle components to meet Cary requirements for financial structures, data management, and system controls.
  • Configure and maintain Business Process Management (BPM) workflows.
  • Implement minor customizations and data mapping as needed.
  • Monitor integrations and work with others to troubleshoot issues related to integrated platforms.
  • Maintain awareness of industry best practices and develop and make recommendations to improve functionality, security and reliability of the Oracle Utilities Cloud applications.
  • Application support for end-user issues, requests and problems
• Environment Management:
  • Monitor and maintain all Oracle Utilities Cloud environments. Coordinate the appropriate use of lower environments for development and…